New York Airports Disable/Special Needs Information

Accessible services for passengers with disabilities
Customers with disabilities are advised that elevator service is available at seven of PATH's thirteen stations. These stations include five terminals - 33rd Street and the temporary World Trade Center Station in New York, Journal Square, Hoboken and Newark in New Jersey as well as Exchange Place and Pavonia/Newport Station in New Jersey.

PATH's Accessible Features
Here is a brief description of some of the features, which have been installed or improved in these PATH stations.

* Curb Ramps - are located near the entrances to these stations to provide easier access inside and outside these stations.
* Ramps - have been constructed or improved for easier access inside and outside these stations.
* Elevators - self-operated elevators have been installed or modified in each of these stations. Standard raised symbols are located on the control panel next to the button for the alarm bell, main exit level, door open, door close and emergency stop.
* Escalators - stations at Exchange Place, Journal Square and Newark are equipped with escalators that connect PATH platforms to the street level. Pavonia/Newport and 33rd Street have partial escalator service.
* Stairs - textured rubber strips indicate the beginning of a staircase. Stair edges are specially sloped and shaped for easier travel and handrails are now easier to grasp.
* Signs - access route signs to PATH platforms are located at each of the five stations. All new signs have been designed to provide maximum visibility.
* Fare Gates - special wheelchair fare entry gates are available. All turnstiles accept full-fare, pay-per-ride MetroCards. Payment of fare unlocks the gate for your entry. The release button unlocks the gate when you exit.
* Closed Circuit TV - cameras are mounted outside the elevator and in other areas of these PATH stations.
* Platforms - the edges of station platforms are clearly highlighted with rubber or ceramic tactile edges. The gaps between the train and platform meet the standard for wheelchair accessibility. In most stations, departing signs flash on and off indicating when trains are ready to leave.
* Passenger INFO Phones - are prominently located in these PATH stations. Some have been lowered and fitted with volume controls including all those located next to the elevators. If you require assistance, just pick up any of these phones and you will automatically be connected to an information agent, 24 hours a day.
* Public Telephones - are available in some PATH stations. Various telephones have been lowered and equipped with volume controls.
* Public Address Systems will provide improved audibility through the use of fiber optic cables.
* Audible Signals and Flashing Lights - are located at the exits of these stations and will be activated in an emergency.
* Parking - a limited number of close-in parking spaces are designated for people with disabilities at a privately owned parking facility in the Journal Square Transportation Center. A handicapped license plate or placard must be visibly displayed. For parking information, please call 201-216-6753.

HANDICAPPED ACCESSIBLE SERVICES
New audio and visual paging systems help travelers to
locate companions waiting for them in the Terminal.
The Port Authority Bus Terminal also provides a
Wheelchair Escort Service for travelers who may have
difficulty navigating their way through the facility. There is
no charge for the service. Simply dial “54” on any
in-house telephone to request an escort. The restaurants
and restrooms at the Port Authority Bus Terminal are
accessible, as are the unisex hair salon, bank, pharmacy
and other retail establishments at the facility.

BUS GATES MODIFICATIONS
To meet the needs of bus travelers who require the use
of wheelchairs, The Port Authority of New York and New
Jersey is pleased to report that 113 bus gates are being
modified. This project will be completed within 2 years.
These changes will enable more lift-equipped buses to
use the Bus Terminal. In the interim, bus drivers*
discharge travelers with disabilities at pre-determined
locations that are in close proximity to the elevators.
Although The Port Authority of New York and New Jersey
operates the Port Authority Bus Terminal, it does not
operate buses. Note that the information provided pertains
only to the services available inside the Bus Terminal. For
your convenience, a list of bus carriers is provided on the
back of this card. Please contact your bus carrier directly
concerning travel assistance they may offer.
*Prior bus carrier notification may be required. Check with bus carrier.

BUS CARRIERS
CUSTOMER INFORMATION PHONE NUMBERS
Academy Bus Transportation** 1-800-242-1339
Adirondack Trailways 1-800-858-8555
Bonanza Bus** 1-800-556-3815
Capitol Trailways 1-800-333-8444
Bieber Tourways** 1-800-243-2374, 1-610-683-7333
Community Lines, Inc. 1-201-309-0006
DeCamp Bus** 1-800-631-1281
Express Service 1-973-881-9133
Greyhound Bus Lines** 1-800-231-2222
Lakeland Bus Lines** 1-973-366-0600
Martz Group** 1-800-233-8604
New Jersey Transit** 1-800-772-2222
New York Airport Service (JFK/LGA) 1-212-875-8200
Peter Pan Lines** 1-800-343-9999
Pine Hill-Kingston Trailways 1-800-858-8555, 1-212-967-2900
Spanish Transportation 1-973-881-9122
Susquehanna Trailways** 1-800-692-6314
Trans-Bridge Lines** 1-800-962-9135, 1-610-868-6601

COACH USA COMPANIES
Community Coach 1-800-522-4514
Olympia Trails (Newark Airport)** 1-212-964-6233
Red & Tan Hudson Co. (NJ)** 1-201-876-9000
Rockland Coaches (NY) 1-845-356-0877
ShortLine Bus** 1-800-631-8405
Suburban** 1-732-249-1100

PABT automated, voice-activated,
menu-driven bus information number: 1-212-564-8484
General PABT information number: 1-212-502-2200
Lost & Found number for items thought
to be lost in Bus Terminal: 1-212-502-4238
For items left on bus, call bus carrier directly.
**link to bus carrier available from www.panynj.gov/tbt/busline.htm